Six Sigma Green Belt Certification
Six Sigma Green Belts are in high demand many Industries, especially in BPO, Call Centers, Software, Automotive etc. Green Belts are trained in the six sigma problem solving methodology (DMAIC) and in the use of statistical tools. They are a vital part of a successful Six Sigma programs. Many organizations begin Six Sigma deployments by training capable employees to become Green Belts. They provide the larger critical mass of people necessary to achieve breakthrough results from their Six Sigma initiatives.
Six Sigma is a proven management tool, which enables companies to increase profits dramatically by streamlining operations, improving quality, and eliminating defects and mistakes in everything a company does.
Six Sigma was originally developed by Motorola, USA in the 1980’s. Six Sigma became widely known when Jack Welch used it as the central focus of his business strategy at General Electric in 1995. It has since then been implemented and benchmarked by numerous world class organizations such as Caterpillar, Honeywell, ABB, Sony, Texas Instruments, Ford, Johnson Control Systems, etc. with the purpose of reducing variability in processes, reducing quality costs, improving process capability and enhancing process throughput yield. Today it is widely used in many sectors of industry.
Six Sigma is a management strategy that focuses on the reducing variation to a very low level. At the heart of Six Sigma is the principle of variation reduction. If we can identify and reduce the source of variation in our processes, then perhaps we can implement improvement initiatives that will center the process and ensure accuracy and reliability of the process around customer expectations.
For example, if you had an average order-to-delivery cycle time of five days. This cycle time may actually have a variation of between two and eight days. If you can control this variation, then you can improve your ability to promise delivery within a narrower band and perhaps make you the supplier of choice over our competitors.
Statistically speaking, Six Sigma is a measure of quality that strives for near perfection. The Six Sigma process uses data and rigorous statistical analysis to identify “defects” in a process or product, reduce variability, and achieve as close to zero defects as possible. A six sigma process is one in which 99.99966% of the products manufactured are statistically expected to be free of defects (3.4 defects per million).
Motorola set a goal of “six sigma” for all of its manufacturing operations, and this goal became a byword for the management and engineering practices used to achieve it.
Six Sigma offers many small and medium sized companies the same benefits as larger companies: an improved bottom line. Six Sigma represents a major opportunity for cost savings and increased profits.
In smaller enterprises, typically the businesses processes used have evolved in an ad hoc manner as the business grew. Error rates often can hover in the 20- to 30-percent range. Therefore, opportunities for performance improvement are proportionately high.
Because many SMEs operate their business processes at the 2 to 3 sigma level, an improvement of even 1 sigma represents a huge step in improving customer satisfaction and reducing costs. Through a better understanding of their core processes, smaller businesses can make significant improvements rapidly. In addition, smaller businesses often rely on management methods that are more spontaneous than controlled. These companies could benefit from Six Sigma’s structured, data-driven methodology for eliminating defects, waste or quality problems.
Six Sigma is a Quality Management & Improvement methodology structured to reduce product or service failure rates to a negligible level (roughly 3.4 failures per million opportunities). To achieve six sigma levels, the Six Sigma process encompasses all aspects of a business, including management, service delivery, design, production and customer satisfaction. Six Sigma companies typically spend less than 5 percent of their revenues addressing and repairing quality problems. As a philosophy, Six Sigma drives business culture and requires a nearly flawless execution of key processes making Six Sigma a high standard for companies and individuals to achieve.
Your customers place a high value on consistently predictable business processes and Six Sigma is a proven methodology for delivering consistent incremental improvement. By reducing process variation Six Sigma frees the organization to focus on improving process capability and as sigma levels increase, the cost of poor quality decreases and profitability increases. This is why Six Sigma is highly associated with the delivery of consistent world-class quality.
Everyone talks about making better business decisions. Now, you can take action by taking the Six Sigma Green Belt Training Course .
Six Sigma Green Belts are a vital part of a successful Six Sigma programs. Many organizations begin Six Sigma deployments by training capable employees to become Green Belts. They involve a larger critical mass of people to achieve breakthrough results from their Six Sigma initiatives. The aim of this course is to share our successful knowledge on how to apply the Six Sigma tools in achieving breakthrough improvements in customer satisfaction, cost reduction process improvement and cycle time reduction.
Anyone who is involved in deciding business strategies and activities, managing projects, or is otherwise responsible for delivering results within an organization, (e.g. CEO, CFO, manager, supervisors, etc).
- Mid to upper-level managers responsible for top-line growth
- First and second level team leaders and managers
- Quality and process improvement professionals
By completing this course, participants will be able to:
- Recognize key attributes of a successful Six Sigma program
- Appreciate project selection criteria
- Realize the role of a Green Belt in the Six Sigma organization
- Understand fundamentals of the DMAIC problem solving methodology
- Use basic Six Sigma tools for Six Sigma project definition and process baseline
- Understand the need for advanced problem solving and improvement methodologies used by Project Teams
- Actively participate in a Six Sigma team
Define – participants will be taught tools to identify and/or validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project participant.
- Team Charters
- SIPOC (Suppliers, Inputs, Process, Output, and Customers)
- Process Mapping Techniques
- Customer Focus
- Voice of the Customer
- Choosing the Team
Measure – participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. Participants will learn the basics of variation and measure process sigma.
- Input, Process, and Output Measurement
- Measurement Plan
- Calculating Six Sigma
- Control Charts
- Simple Data Presentation
Analyze – participants will learn how to analyze the performance data to further refine the opportunity for improvement. Participants will use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.
- Data Stratification
- Pareto Analysis
- Determining Potential Root Causes
- Brainstorming Techniques
- Validating Root Causes
- Historical Data
- Problem Solving Techniques
Improve – participants will learn how to generate creative solutions that eliminate the root cause of customer defects. Participants will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.
- Change Management
- Solution Selection Techniques
- Criteria Selection and Solution Ranking
- Pilot Planning
- Pilot Implementation Schemes
Control – participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. Participants will discuss how to disseminate lessons learned, identify replication and standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.
- Implementing the Solutions
- Elements of the Plan
- Ramping up the Pilot Plan
- Auditing for Compliance and Performance
- Change Management Issues
The training is conducted in a fast-paced, highly interactive, participatory, and productive workshop format. It includes discussions, games, demonstration and practice, lecturettes, storytelling, role plays, and problem solving. Participants will be working individually, in small and large groups. The trainer will be sharing more than thirty years of real-life corporate experience and the training methodology will involve the following:
- Individual Assessments
- Use of participant manual/worksheets
- Use of a combination of presentation and group activities
- Story telling of real-life situations
- Interactive individual and group discussions
- Challenging the thinking of participants
- Providing input to participants’ real-life situations
- Case Studies
“This is the single most valuable management course of any length I have ever taken.”
Pedro, VP Business Development Planning
“Great! Everything I expected. Lot’s of hands on and very good exercises.”
Miguel, Plant Manager
“Excellent seminar! Great interaction! The “war stories” as examples really help.”
Robert, Engineering Designer
“The best training I have attended in years. Great, no nonsense class! Very prepared and knowledgeable instructor. Thanks!”
Ferdinand, Sr. Procurement Analyst
RMP Consultancy offers Six Sigma Training at Three Levels:
- Six Sigma Overview – this course is for those who want to learn about six sigma and how it might be applied in their company
- Six Sigma Champion – this is a certification level course for executives who will be sponsoring and supporting six sigma initiatives
- Six Sigma Green Belt – this course is for those who will be implementing the six sigma projects in the company under the direction of a Six Sigma Black Belt
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