How to be an effective Supervisor Part I
Effective supervisors are necessary at all levels of your organization. The big bosses set the vision and direction of the company. The line employees produce the products or services your company sells. The supervisors are the people who provide the employees with the direct guidance and supervision to complete tasks, serve customers, and meet deadlines as set by the big bosses.
As you can see from the foregoing, effective supervisors are vital for the organization to succeed.
Who is an effective supervisor?
Research has shown that effective supervision is a totally separate skill that needs to be developed. Often supervisors are chosen from the most promising of line workers and are thrown into their jobs without any training at all. It is not surprising that many of them fail at this new assignment.
This means that the best welder does not necessarily have what it takes to lead your welding crew effectively. He may be great at welding, but he might have poor people skills. He might have been appointed their leader, but it does not mean that the welders will automatically recognize him as their leader.
It is not enough to be the best at a particular process in your organization. You also need to develop your leadership and management skills. To be an effective supervisor, you must be:
- an effective communicator
- a problem-solver
- a motivator
- a leader
- a coach
You need to develop your Leadership and Management Skills.
But aren’t Leadership and Management the same?
While the two are certainly intertwined, I prefer to think of them separately to better understand them. You need to practice both skills together to succeed.
I like the definition that “leadership is the art getting people to do what you want because they want to.” This saying is usually attributed to Dwight D. Eisenhower, a former president of the United States of America. In order to be a good leader and get the most out of all of your team, you will need to have insight into their strengths and developmental needs. You also need to have a clear set of expectations and goals.
I like to think of management as the art and science of getting predictable and profitable results. Good management produces predictability. Poor management results in chaos and poor customer service. Good management skills today require a working understanding of Total Quality Management and the tools and techniques to make this happen.
Supervisory Skills can be learned
How do you learn these tools and techniques? The practical aspects of supervision are seldom learned in school. They are usually learned on the job and in post graduate schools. We can help you learn these skills.
RMP Consultancy has developed an effective Supervisory Skills program that has helped very many new Supervisors and managers transition into their new job. They learn the process techniques and the behavior techniques you need to be aware of to succeed.
Register for one of the Seminars Above
Register for the Seminar
RMP Consultancy Seminars are available in the following formats:
- Public Seminar at our training center in Quezon City Philippines
- In-House (at your site) Workshop Format for a Max of 25 pax (Recommended)
- Special Exclusive Run
- One-on-one Coaching
Please Call Marco, Claire or Danny:
Landlines: Tel (632) 697-0767, Tel (632) 579-0233
Mobile (Globe) 0917-882-5578, Mobile (Smart) 0920-918-7358
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