This seminar focuses on teaching the warehouse managers, supervisors, and team leaders the best practices in managing performance in warehouse operations based on the proven principles of LEAN. The goal is to minimize wasted time and space. This should result in reducing costs while increasing productivity and customer satisfaction. It is available as an in-house 2 day program.
Date posted: January 26, 2015
Failure Modes and Effects Analysis (FMEA) is a disciplined approach used to identify possible failures of a product or service and then determine the frequency and impact of the failure. It is a technique that identifies design and process problems before they occur allowing you to steps to counteract or at least minimize the risks from those failures.
Date posted: January 25, 2015
This seminar will teach you how to use the 8D method to solve problems. Problems are encountered frequently in the workplace and additional time and energy is required to find solutions. However, implementing ways to eliminate the root cause of such problems can be complex. Applying the Eight Disciplines Approach to Problem Solving (8D) will help you to dig down to the root cause of problems and reduce its future occurrence.
Date posted: January 21, 2015
In this basic level training, you will learn the best practices that will help your organization excel in customer service. The training tackles both the behavioral and the process components of customer service. It is designed to help you develop the key behaviors and processes that will help you and your organization succeed.
Date posted: January 18, 2015